Working with Jasmine has been transformative for both myself and my team. As the Head of Admin and Finance for a growing trade company in New Zealand, I found myself constantly struggling to keep up with changing roles and responsibilities, leading to confusion, frustration, and self-doubt. Despite our best efforts, the goals and priorities of our management team were often unclear and constantly evolving, which left me feeling lost and uncertain about whether I was managing my team effectively.

Jasmine’s expertise in organisational behaviour and leadership proved invaluable. With her guidance, I was able to better understand the requirements and goals of not only my own role but also those of my team members, leading to clearer communication and better feedback.

Through this process, I realised that I had been treating my job like a checklist of tasks rather than focusing on building a team and developing performers. With Jasmine's help, I was able to identify the areas where I was contributing to frustration and burnout and make necessary adjustments, including managing fewer people and delegating more effectively.

Perhaps most importantly, Jasmine showed me how our work aligned with the broader business goals of our company, giving our work more meaning and helping me understand where our problems lay and how we could work through them. This not only helped me become a more effective leader but also allowed our company leadership to become more cognisant of the potential for burnout associated with overloaded workloads and capacity issues.

Overall, working with Jasmine has been transformative for both myself and my team. I have become a more effective leader and have been able to prevent burnout and frustration among my team members. I'm grateful for the knowledge and skills that Jasmine has imparted to me, and I look forward to continuing to apply them to my work and help our company grow and succeed.

Ever Leigh Chua, Head of Admin & Finance